About Us

Clarion CX was founded by a couple of Kansas City based industry veterans with a combined total of 50 years in the Customer Experience industry. After helping hundreds of clients implement contact center solutions, we realized that technology implementations were often unsuccessful because of a misalignment between business goals, processes, available data, and customer expectations. We founded Clarion to help our clients harmonize these elements in order to deliver memorable Client Experiences.

Vision

We envision a tomorrow where every interaction is personalized by design—where businesses, powered by technology, deliver experiences that are timely, relevant, and aligned to customer preference.

Mission

Our mission is to help organizations achieve customer experience excellence by meshing people, process, and technology into solutions that truly make a difference.